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  Suntec City Mall > What's Hot! > Suntec Privilege Card >  Terms And Conditions
 
   
   

1. It is agreed that all Cardmembers' privileges and rights to enjoy the promotions, discounts and special offers from time to time offered by the outlets which participate in the Suntec Privilege Card program (herein referred to as "Participating Merchants"), such promotions, discounts and special offers (hereinafter collectively referred to as "Offers" and individually as "Offer") are governed by the terms and conditions hereunder, and such other terms and conditions laid down by the Participating Merchants in the Suntec Privilege Card Program. Failure to comply with such terms and conditions shall result in the refusal of such Offers by the Participating Merchants, and/or the cancellation of the Card by HSBC Institutional Trust Services (Singapore) Limited (as trustee of Suntec Real Estate Investment Trust).

   
 

2. The Card is a privilege card, and not a credit or charge card. The Card is issued for use solely by the Cardmember, and shall not be transferable under any circumstances. It shall only be used in respect of Offers by the Participating Merchants and in accordance with the terms and conditions herein. HSBC Institutional Trust Services (Singapore) Limited (as trustee of Suntec Real Estate Investment Trust) shall not be under any obligation to replace any Cards which have been misplaced, lost, damaged or stolen.

   
 

3. The Cardmember shall abide by the following in using the Card:

 
  • The Cardmember shall present the Card BEFORE or upon making any purchase from a Participating Merchant.
  • The Offers may not be used for orders in conjunction with any other promotions, discounts, happy or promotional hour special offers offered by the Participating Merchant, unless otherwise stated.
  • Each Participating Merchant has the absolute discretion to reject the Card, if it has reasonable grounds to suspect, or there has been any report that the Card has been tampered with, whether intentional or not.
 
 

4. The list of Participating Merchants and the Offers may be revised from time to time, without prior notice, under the sole discretion of HSBC Institutional Trust Services (Singapore) Limited (as trustee of Suntec Real Estate Investment Trust) or ARA Trust Management (Suntec) Limited, the manager of Suntec Real Estate Investment Trust.

   
 
5. By accepting the Card, the Cardmember irrevocably acknowledges and agrees that:-
 
  • Although HSBC Institutional Trust Services (Singapore) Limited (as trustee of Suntec Real Estate Investment Trust) will endeavour to ensure that Offers shall be made available by the Participating Merchants, HSBC Institutional Trust Services (Singapore) Limited (as trustee of Suntec Real Estate Investment Trust) shall not be liable in any way and no Cardmember shall have any claims whatsoever against HSBC Institutional Trust Services (Singapore) Limited (as trustee of Suntec Real Estate Investment Trust) if the Card is not accepted or honoured by a Participating Merchant under the Suntec Privilege Card Program.
  • HSBC Institutional Trust Services (Singapore) Limited (as trustee of Suntec Real Estate Investment Trust) shall not be liable for any loss, physical injury, illness, costs or damages resulting from or during any visit to or purchases made from any Participating Merchant.
  • HSBC Institutional Trust Services (Singapore) Limited (as trustee of Suntec Real Estate Investment Trust) shall not be liable to any Cardmember in respect of any issues concerning the issuance of the Card and the operation and maintenance of the Suntec Privilege Card
  • HSBC Institutional Trust Services (Singapore) Limited (as trustee of Suntec Real Estate Investment Trust) may, at its absolute discretion, disclose to any third parties details of any information in its possession or control relating to the Cardmember.
  • HSBC Institutional Trust Services (Singapore) Limited (as trustee of Suntec Real Estate Investment Trust) shall not be liable for any defect or deficiency in the goods purchased or services rendered by a Participating Merchant. Any claim by a Cardmember against, or dispute between a Cardmember with any Participating Merchant or any other party shall be settled between the Cardmember and such parties, without any reference to HSBC Institutional Trust Services (Singapore) Limited (as trustee of Suntec Real Estate Investment Trust). HSBC Institutional Trust Services (Singapore) Limited (as trustee of Suntec Real Estate Investment Trust) shall not be affected by nor be obliged in any way to be involved in any of such dispute. No claim by any Cardmember against any Participating Merchants or third party shall be subject of a claim/defense or counterclaim against HSBC Institutional Trust Services (Singapore) Limited (as trustee of Suntec Real Estate Investment Trust).
  • HSBC Institutional Trust Services (Singapore) Limited (as trustee of Suntec Real Estate Investment Trust) shall not be liable for any loss (whether direct, indirect, incidental, special, punitive or consequential), or damages suffered by reason of the Cardmember's use or inability to use the Card or any disclosure (inadvertent or otherwise) of any information concerning Cardmember or for any error, omission or inaccuracy with respect to any information so disclosed.
 
 
6. HSBC Institutional Trust Services (Singapore) Limited (as trustee of Suntec Real Estate Investment Trust) shall have the right to amend, modify or supplement the terms and conditions herein, including those relating to the withdrawal or addition of Offers, as it deems fit from time to time, without any prior notice to the Cardmember.
   
 

7. The Cardmember shall immediately notify Suntec City Development Pte Ltd in writing if the Card is lost/damaged/stolen. Replacement of lost/stolen/damaged Card is subjected to approval of Suntec City Development Pte Ltd and a fee of $10 will be levied upon any replacements.

   
 

8. The Cardmember shall notify Suntec City Development Pte Ltd in writing of any change of personal particulars at the first reasonable opportunity after such change.

   
 

9. Membership is valid for 3 years from date issued. Any renewal of the Card is done at the absolute discretion of Suntec City Development Pte Ltd.

   
 

10. Suntec City Development Pte Ltd may at any time and in its absolute discretion terminate this Agreement and/or cancel and/or terminate the Cardmember's use of the Card without any reference to the Cardmember, and without assigning any reason for the same. The Card remains the property of Suntec City Development and must be returned to the Company upon request. There will be no refund of the joining fee paid by the Cardmember to Suntec City Development Pte Ltd, if the Card is cancelled or the right to use the Card is terminated.

   
  11. Any Card membership that has no transaction recorded after 24 months from date joined or last date of activity will be automatically closed/terminated.
   
 
12. Notwithstanding any term or condition herein or laid down by Participating Merchants to the contrary, the Cardmember acknowledges that HSBC Institutional Trust Services (Singapore) Limited ("HTSG") is offering this Suntec Privilege Card program in its capacity as trustee of Suntec Real Estate Investment Trust (the "Fund") and not in HTSG's personal capacity. As such, notwithstanding any term or condition herein or laid down by Participating Merchants, HTSG has assumed all obligations under this Suntec Privilege Card program in its capacity as trustee of the Fund and not in its personal capacity and any reference herein to "HTSG" or "HSBC Institutional Trust Services (Singapore) Limited" will relate only to HTSG acting in such capacity. Any liability of HTSG arising out of or in connection with this Suntec Privilege Card program will be limited to the assets of the Fund over which HTSG has recourse and will not extend to any personal assets of HTSG or any assets of HTSG in its capacity as trustee of any other trust (other than the Fund).
 
 
   
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